Processing, Shipping & Returns

 

Order Processing
Orders are processed within 2-3 business days. Weekend or holiday orders will begin processing the next business day, and processing times may increase during peak seasons.

 

Same Day Rush Processing - $10
For $10, we offer priority fulfillment to ship your order the same day if requested by 3pm MST. Orders placed after 3pm MST will ship the following day. Note: Same Day Processing does not include expedited shipping.


Shipping
All rates - Continental USA (Contiguous 48)
• $6.95 when spending $0-$9.99
• $12.95 when spending $10-$98.99
• Free when spending $99+
• Expedited shipping options available at checkout


Alaska, Hawaii, Territories & Military
Price will be calculated at checkout based on your location. These orders are typically only shipped via USPS. 
See FEDEX shipping delivery times by zone from our warehouse in Arizona. 
 

International Shipping
Shipping & duty will be calculated at checkout based on your location. Customs clearance, taxes and duty charges are included in the calculated rate.


Track Your Shipment
A shipment confirmation with tracking information will be sent to your email once the package has been scanned in by the carrier. Oftentimes the packages are scanned late at night.
 
 
Local Pickup
Free! We are located at 6100 W Gila Springs Place Suite 13 Chandler, AZ 85226, Open hours are M-F 9AM-5PM. Customers will receive an email once the order is ready for pickup.

 

Returns Policy (learn more)

  • 14-Day Return Policy: Request a return within 14 days of receiving your item.

  • Return Conditions:

    • Item must be unused, in original condition, with tags and packaging.
    • A 15% restocking fee applies to unused equipment (e.g., printers, machines).
    • Return shipping will be incurred by the buyer, unless the items were incorrect or arrived damaged.